At Hex Capital (ABN 85 684 749 577), we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We collect personal, financial, and credit-related information to assess loan applications, provide tailored financial solutions, and meet our legal obligations. This information may include your contact details, employment and income information, credit history, and identification documents, which may be collected directly from you or authorised third parties.
We may share your data with lenders, credit reporting bodies, service providers, and professional advisers, but we never sell your personal information. As licensed mortgage and finance brokers, we offer a range of services including home loans, refinancing, commercial and business finance, private lending, and personal loans. Hex Capital is a Credit Representative (CRN 553064) of Finsure Finance & Insurance Pty Ltd (ACL 384704). We work with a panel of lenders and may receive commissions from them for successfully settled loans; any applicable service fees will be disclosed to you upfront. You have the right to access and correct your personal information, and to lodge a complaint if you believe your privacy has been breached.
For complaints or dispute resolution, we encourage you to contact us directly, or alternatively, the Australian Financial Complaints Authority (AFCA) at www.afca.org.au or 1800 931 678. To request a copy of this policy or our list of lenders, or for any questions, please contact Hex Capital at Mandeep@hexcap.com.au or 0466585809